Follow these steps to complete KYC (Know Your Customer) identity verification on {siteName}:
Step 1: Register and verify your contact details
When you register, your email address and phone number will be verified.
You will then be asked to provide the following mandatory personal information:
Full legal name
Residential address
Date and place of birth
Nationality
Official ID number
Step 2: Submit documents to verify your identity and address
To confirm the information provided in Step 1, you will be asked to upload the following documents or complete an automated data capture process using document recognition technology:
A valid identity document (national ID card or passport)
Proof of residential address, such as:
(a) a recent utility bill (not older than 3 months), or
(b) bank statement or reference letter issued by a recognised EU credit institution, or
(c) a lease agreement or rental contract, or
(d) official correspondence from a central or local government authority showing your residential address
Document information may be either entered manually by you, or automatically extracted using document recognition technology (OCR), where available.
Step 3: Identity verification and liveness check
To ensure you are the legitimate holder of the identity document submitted, you will be requested to complete a liveness check.
This process confirms that the person submitting the application is physically present, and the identity document matches a real individual at the time of verification.
Step 4: Complete the KYC questionnaire You will be asked to answer a few questions about your employment and the origin of your funds. This information helps us comply with regulatory requirements.
Step 5: Application review Once all steps are completed, our compliance team will review your application. You will be notified promptly once the review is finished.
If you encounter upload issues, check that your name contains no special characters, make sure your picture is in the correct format, or try a different internet connection. Once all steps are completed, your KYC application will be reviewed promptly.