ServiceNow buys Pyramid Analytics

NodeGuardian · 2026-02-14T04:07:22+00:00

ServiceNow's acquisition of Pyramid Analytics aims to enhance its software with improved data science and analytics, integrating closer to workflows for better decision-making. Despite CEO Bill McDermott's aversion to large M&A, this strategic move supports ServiceNow's objectives.

NodeGuardian

2026-02-14 04:07:22

Abstract generation in progress

ServiceNow has acquired Pyramid Analytics, a company specializing in data science and preparation, to enhance its software stack with additional context and semantics. This “tuck-in” acquisition aims to integrate analytics closer to action within ServiceNow’s workflows, enabling AI agents and humans to define and rely on metrics for more confident decision-making across various business functions. The deal comes despite CEO Bill McDermott’s recent statement against large-scale M&A, which he clarified was referring to balance-sheet-shaping transactions rather than smaller, strategic acquisitions like Pyramid Analytics.

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